Instructional Designer

Description:

An Education & Training Designer develops engaging and effective learning by applying learning theories and instructional design models to create courses, programs, and materials.

Job Competencies:

Valuing Differences - Works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas. Considers the collective.

Collaboration - Works cooperatively within teams and partners with others, both internally and externally as needed, to achieve success; focuses on the results of the team, not the achievements of one person. It’s “All for One and One for All”.

Accountability - Accepts personal responsibility and/or consequences of failure and successes, delivering July 03, 2025 Version: 2 on commitments and refocusing effort when needed. Someone who is willing to step up and own it.

Time Management - Effectively manages personal time and resources to ensure that work is completed efficiently.

Developing Trust - Gains others’ confidence by acting with integrity and following through on commitments; treats others and their ideas with respect and supports them in the face of challenges.

Takes Initiative - Takes prompt action to accomplish goals and achieve results beyond what is required; is proactive and pursues relentlessly.

Essential Job Functions:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
 

• Establish relationships with stakeholders as a strategic business partner to identify learning solutions that drive associate performance and align with organizational objectives and business needs. Identify performance gaps that can be effectively closed with learning solutions and content. Work closely with subject matter experts to collect training reference materials, sources, and observational data from job shadowing for developing effective training solutions.
• Select the appropriate needs assessment approach or technique, and partner with stakeholders to understand audiences and their learning preferences. Leverage appropriate design methodology to curate tailored content to meet learning requirements and drive performance improvement.
• Develop learning, behavioral, and performance outcome statements that guide the selection of modalities, instructional methods, and content. Align delivery options and media to effectively achieve those outcomes.
• Incorporate adult learning theory and instructional standards to design and develop learner centric assets. Leverage current technology to maximize learning engagement and retention.
• Design blueprints, schematics, or other visual representations of learning and development solutions to gain stakeholder alignment and approval.
• Develop assessment tools for measuring the effectiveness of learning to drive performance improvement. Regularly monitor and analyze evaluative data to guide continuous improvement of solutions.
• Perform regular content reviews for maintenance, keeping current, and improvement of assets.
• Demonstrate Agile project management practices, when required, to meet organizational needs. Manage multiple projects at various levels of development.
  
   

Other Preferred Knowledge, Skills and Abilities:
 

• Required Minimum Education - Specialty/Major: Education, Instructional Design, Adult Learning, Tech Communications, Organizational Development
• Preferred Minimum Education - Specialty/Major: Instructional Design, Adult Learning, Tech Communications, or related
• 5 years instructional design experience
• Excellent oral and written communication skills
• Time management and organization skills
• Strong proficiency in Microsoft 365 applications
• Experience with authoring tools such as Canva, Simplebooklet, Articulate 360, Captivate, Vyond, Camtasia, Biteable, Photoshop or other technology used in developing learning solutions
• Ability to manage projects, collaborate with others and lead project teams