It Applications Support Specialist

Description:

We are working with a prestigious market-leading global investment firm seeking an IT Applications Support Specialist to join their high-caliber technology team. This is a critical role reporting directly into the Head of Software Development. The hire will be responsible for ensuring the availability, performance, and reliability of key enterprise applications in a fast-paced, high-performance environment.

Key Responsibilities:

• Provide support for critical financial applications, responding to production issues and managing escalations.
• Monitor systems and proactively enhance observability, alerting, and failure recovery processes.
• Collaborate with developers, quants, and business users to ensure systems align with business requirements.
• Maintain and improve disaster recovery planning and playbooks for failure scenarios.
• Evaluate, test, and introduce new technologies to optimize system performance and resilience.

Key Requirements:

• 4+ years of experience in enterprise-level application monitoring, alerting, and incident response.
• Broad understanding of enterprise and cloud technology from the level of networking, operating systems, and cloud infrastructure.
• Experience with workload orchestration platforms (e.g., ActiveBatch, JAMS, AutoSys).
• Strong communication skills and the ability to work effectively across technology and business teams