Description:
- Develop and maintain strategic plans.
- Develop methods to monitor and measure risk, compliance, and assurance efforts.
- Perform needs analysis to determine opportunities for new and improved business process solutions.
- Act as a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service, provide direction and monitor all significant activities so the service is delivered successfully.
- Gather feedback on customer satisfaction and internal service performance to foster continual improvement
- Manage the internal relationship with information technology (IT) process owners supporting the service, assisting with the definition and agreement of Operating Level Agreements (OLAs).
- Identify and address cyber workforce planning and management issues (e.g. recruitment, retention, and training).
- Lead and oversee budget, staffing, and contracting.
Requirements
Conditions of Employment
- You must be a U.S. citizen to apply for this job.
- Selectees are subject to a background/suitability investigation.
- Designated and/or random drug testing may be required
- Selectees may be required to serve a probationary period.
- Selective Service Registration is required for males born after 12/31/1959.
- A complete application package, i.e., Resume, Transcripts, etc., as required by the job announcement.
- Selected applicants will be required to complete an online onboarding process.
- Participation in the Seasonal Influenza Prevention Program for VHA Health Care Personnel (HCP) is a requirement for all Department of Veterans Affairs HCP.
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Must be proficient in written and spoken English.
- Pre-employment physical evaluation may be required.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/29/2022.
You may qualify based on your experience as described below.
Experience - Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.