It Support Engineer

Description:

We are looking for an IT Support Engineer with 1–4 years of experience to provide technical support for end users, systems, and network components. The role involves troubleshooting hardware/software issues, managing OS installations, and supporting enterprise tools.

Job Title: Desktop IT Support Engineer (5) Openings

Location: Marshalltown, IA

Onsite Work

Full Time

Start date: Jan 3rd 2026

Job Responsibilities:

IT Support Engineer – (1–4 Yrs)

Provide L1/L2 IT support for end users, including Windows troubleshooting, hardware/software issues, OS imaging, and device setup. Handle SCCM/Intune deployments, AD user management, and basic network support (LAN/Wi-Fi/VPN). Manage tickets via ServiceNow and ensure compliance with the Project.

Technical Skills:

• M365
• Azure AD
• ServiceNow
• Basic networking skills
• Complex system Troubleshooting skills
• Printer management
• AV solution support
• VIP support
• Printer and industrial scanner support