It Support Technician

Description:

🚨 IT Support Technician – Healthcare | Stony Brook, NY
📍 Stony Brook, NY | 100% On-Site
🕐 Monday–Friday | 8:30 AM–5:00 PM
📅 ~10-Month Contract | ~1,612.5 Hours


🔹 Key Requirements:
2+ years of Desktop / Technical Support experience
Cerner EMR experience – REQUIRED
Windows 10 imaging, configuration & troubleshooting
HP / Lenovo endpoint support
Wired & wireless connectivity troubleshooting
Support for monitors, barcode scanners, RFID readers & peripherals
Hands-on hardware installation, repair & preventive maintenance
Ability to lift up to 50 lbs and work in clinical environments
Must be available 100% onsite in Stony Brook, NY

⭐ Highly Preferred:
Capsa Workstations on Wheels (WOWs)
JACO medical carts
Ergotron Point of Care carts
HealthCast / Identity Automation SSO
BitLocker, Absolute & KACE/Kase
Medical cart battery troubleshooting/replacement
Healthcare / hospital IT experience
🛠️ What You'll Do:
Support and maintain approximately 800 mobile medical carts across multiple hospital facilities, including imaging PCs, configuring peripherals, troubleshooting hardware/software issues, maintaining inventory, replacing batteries, coordinating warranty repairs, and supporting clinical/IT teams.