Description:
As an IT Technician at Tutor Perini Corp., you will have the opportunity to play a key role in supporting IT operations for our Sylmar region and surrounding job sites. This position requires a proactive problem solver with a strong background in Microsoft 365 administration, endpoint support, and automation through PowerShell scripting. The ideal candidate will also have experience using Dell SupportAssist to manage and maintain the end-user computing fleet efficiently.
Responsibilities
- Provide on-site and remote technical support to end-users across the Menlo Park office and regional job sites.
- Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications.
- Administer user accounts, licenses, and security policies within the Microsoft 365 ecosystem.
- Develop and deploy PowerShell scripts to automate and streamline day-to-day IT tasks.
- Utilize Dell SupportAssist for device management, monitoring, and diagnostics across the end-user fleet.
- Create and maintain reports and dashboards for IT asset tracking and lifecycle management.
- Assist in setting up new job sites, including network connectivity and end-user onboarding.
- Maintain accurate and detailed documentation of IT assets, configurations, and support activities.
- Collaborate with IT leadership to improve service delivery, asset visibility, and operational efficiency.
- Stay current with evolving Microsoft technologies and IT best practices.
Requirements
- Proven experience as an IT Technician or in a similar technical support role.
- 2+ years of experience required.
- High School Diploma or GED required.
- Strong knowledge of Microsoft 365 administration, Windows 10/11 support, and endpoint troubleshooting.
- Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required.
- Hands-on experience using PowerShell to automate IT tasks and manage Windows environments.
- Experience with Dell SupportAssist for device diagnostics, updates, and lifecycle management.
- Strong problem-solving, analytical, and communication skills.
- Highly organized with excellent attention to detail and the ability to manage multiple priorities.
- Team-oriented but capable of working independently in a fast-paced, construction-driven environment.
- Willingness to travel occasionally to regional job sites as needed.