Lead Cashier

Description:

Ulta Beauty is seeking passionate and customer-focused Lead Cashiers to join our team. This role is essential in delivering exceptional guest experiences, ensuring efficient transactions, and upholding high cashwrap standards. As a Lead Cashier, you will play a key role in training new associates, driving sales and loyalty programs, and supporting store leadership in operational excellence.

This position is perfect for individuals who thrive in a fast-paced retail environment, have strong leadership skills, and love helping customers discover beauty products and services.

Key Responsibilities:

Performance:

• Drive sales and loyalty program sign-ups, including credit applications.
• Deliver exceptional guest service by engaging customers, recommending products, and assisting with beauty services.
• Handle sales transactions, refunds, and exchanges efficiently.
• Ensure the cashwrap area is organized, stocked, and guest-ready at all times.
• Assist in booking appointments for in-store beauty services and events.

People:

• Provide a welcoming and inclusive environment for guests and team members.
• Train and mentor new cashiers and cross-train associates in cashiering duties.
• Lead by example, ensuring cashiers deliver an outstanding customer experience.
• Stay up-to-date with beauty trends, products, and services to enhance customer interactions.

Process:

• Maintain store standards, including cleanliness at the cashwrap, sales floor, restrooms, and backroom.
• Complete register open/close procedures, cashier chat-ins/outs, and associate exit inspections.
• Follow loss prevention and safety protocols, ensuring all transactions comply with company policies.

Required Skills & Experience:

• 2+ years of relevant experience in retail, sales, or customer service.
• Strong cash-handling skills and experience in POS systems.
• Excellent communication, leadership, and problem-solving abilities.
• Ability to multi-task, work under pressure, and adapt to changing environments.
• Passion for beauty products and customer engagement.
• High school diploma preferred.

Salary & Benefits:

• Hourly Pay: $16.50 - $22.00 per hour
• Overtime Pay (as required by law)
• Full-time Benefits:
  • Paid time off
  • Health, dental, vision, life, and disability insurance
• Part-time Benefits:
  • Dental, vision, life, and disability insurance
• Employee Discounts & Career Growth Opportunities