Description:
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
What You’ll Do
- Responsible for managing requests for proposals, business reviews, client surveys, process management, reporting, and coordination of pre-sales related activities. Facilitates projects with sales operations including preparing client reports, procedures and control management, and interchange analyses.
- Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
How You’ll Do It
- Partner with management to identify and solve business issues and clarifies management objectives during: request for proposals, business reviews, and customer performance analytical reporting.
- Coordinates and manages Voice of the Client Survey.
- Partners with the business to implementation solutions to business issues.
- Identifies opportunities for sales process improvements.
Qualifications You’ll Need
The Basics
- Bachelors degree in Business Administration and Management, Arts, English Studies or related.
- 6+ years of experience in Sales, Account Management, Customer Service, or Related.
- Valid government issued drivers license.
- In lieu of education, 8+ years of Financial Institution, Payments and EFT Industry experience.