Lead Service Valet

Description:

What You’ll Do
 

• Cover Area Leader duties during absences and manage assigned service areas
• Train and support Service Valets; complete handoffs and onboarding as needed
• Conduct audits to assess service quality, safety, and operational efficiency
• Fill in on trash collection routes when needed due to absences or high volume
• Respond to service issues quickly and escalate complex problems
• Identify trends, prevent recurring issues, and recommend process improvements
• Provide support across multiple districts as business needs change
• Help with container delivery, new client launches, and community events
• Maintain positive relationships with peers, leadership, and client contacts
• Report safety hazards, equipment issues, and personnel concerns
   

What You’ll Bring
 

• Customer-first mindset with a strong work ethic
• Team leadership potential and the drive to grow into a management role
• Strong problem-solving, organization, and communication skills
• Ability to work independently and adapt to fast-changing environments
• Comfortable using company tools and mobile apps