Description:
This role is ideal for someone who thrives on turning data into actionable insights while also enjoying the operational and stakeholder-facing aspects of learning program management.
What You’ll Do
- Extract and analyze data from learning and development platforms: LMS (WorkRamp) and LinkedIn Learning, CultureAmp, Qualtrics
- Build dashboards and reports using BI tools (e.g., Amazon QuickSight, Looker) to visualize learning outcomes and trends
- Automate reporting processes and maintain self-serve dashboards for leadership and program stakeholders
- Own recurring reporting cycles (monthly, quarterly, bi-annual, annual) for People Development and associated programs
- Track course completion, learner engagement, knowledge retention, and program effectiveness, connecting data across platforms for a comprehensive view
- Partner with program owners to evaluate learning ROI and optimize program design
- Collaborate with stakeholders to measure KPIs and ensure learning initiatives support business objectives
- Support data governance and ensure the accuracy and security of learning data
- Work closely with HR, Talent Development, and cross-functional teams to align learning analytics with broader organizational initiatives
- Coordinate logistics for learning programs, workshops, and webinars
- Manage learner communications and engagement campaigns
- Assist in content curation and deployment across platforms like LMSs and LinkedIn Learning
- Participate in vendor meetings for tools such as LMS, survey platforms, and external learning providers
What You’ll Need
Minimum Qualifications
- Undergraduate Degree or equivalent combination of knowledge and related career experience
- 4+ years of experience in an analytics, reporting, or related field
- Learning & Development experience, preferably in a tech or SaaS environment
Preferred Qualifications
- Experience collaborating across global teams in a high-growth tech or SaaS environment
- Proficiency in data manipulation and analysis using Excel, SQL, and/or Python
- Experience with business intelligence tools (e.g., Looker, Tableau, Power BI)
- Strong data storytelling skills with the ability to present insights to non-technical stakeholders Familiarity with learning management systems (LMS) and platforms such as LinkedIn Learning
- Experience with survey platforms such as Google Forms, Culture Amp, or similar
- Exposure to program or project management in a learning or HR environment Knowledge of adult learning theory, instructional design principles, or learning measurement frameworks (e.g., Kirkpatrick Model)
- Strong analytical and project management skills, with the ability to interpret data and manage multiple initiatives in a global, matrixed organization
- Ability to quickly adopt and use new technologies to build learning insights
Travel Requirements & Working Conditions
- Minimal travel, less than 10%
- Reliable internet access for any period of time working remotely and not in a Workiva office