Manager

Description:

Wawa is seeking a Food & Beverage Manager (FBM) to oversee all food and beverage operations, ensuring efficiency, consistency, and high-quality customer experiences. The FBM works closely with the General Manager and Assistant General Manager to manage daily operations, with a primary focus on delivering fresh, efficient, and customer-focused service.

Key responsibilities include:

• Overseeing food and beverage programs including fresh food, grab-and-go meals, beverages, and catering.

• Driving food service sales and achieving performance goals while monitoring trends and creating action plans to optimize results.

• Serving as the in-store expert on food programs, promotions, and marketing initiatives.

• Training Customer Service Associates to ensure high proficiency and motivation to deliver outstanding service.

• Supporting hiring, scheduling, training, and team development; recognizing performance and helping Associates grow.

• Maintaining clean, safe, and inviting food service areas that meet health and safety standards.

• Managing inventory, ordering, and equipment upkeep to ensure smooth operations.

Qualifications:

• High School Diploma or GED equivalent.

• Flexible availability to work various shifts including weekends and holidays.

• Leadership experience in food service or retail is preferred.

• Excellent communication, organizational, and customer service skills.

• Ability to multitask, make decisions, and drive change in a fast-paced environment.

• Problem-solving skills to boost sales and streamline operations.

Benefits:

• Medical, dental, vision, and mental health benefits.

• ESOP (Employee Stock Ownership Plan), 401(k) with matching.

• Education Assistance Program.

• Store discounts, paid time off, and paid parental leave.

• Access to additional wellness programs.