Description:
Position Summary
As an integral part of the Operations team, the Manager, Operations is primarily responsible for the management of budgets via development of process to support critical Financial/Billing deadlines, accuracy and needs and ensuring cross-functional compliance to meet all deadlines. This role will consist of specific Operational responsibilities and support, as well as acting as a liaison between Finance and Partnerships to ensure data accuracy and cleanliness across the E2E process. The Manager, Budget Operations, must understand the overarching Operations team goals (i.e. driving operational efficiencies and, ultimately, automation) and how those goals translate to each and every project they contribute to. This person must clearly understand their role in delivering against the bigger operational picture.
Key Responsibilities
Operational Responsibilities:
- Leverage expertise of overarching Financial, Partnerships & Operational workflow to identify and develop process enhancements to drive efficiencies
- Evangelize current/revised processes to key internal stakeholders
- Enforce process compliance via appropriate measures (i.e. email reminders, calendar invites, updates to Asana calendar, incorporation into Team Rally announcements, etc.)
- Based on data and process needs, partner with Associate Director, Budget Operations to identify proper data, tools, methods and forums to proactively surface any Financial or Billing issues/errors for Partnerships/CD investigation and revisions as necessary (i.e. under/over billed, under/over ordered, not pushed to financials, etc.)
- Ensure Buying/Billing systems data cleanliness via future QA tools and ensure corrections are complete by Partnerships team as needed (with tool refreshes, manual checks of system, etc.)
- Has a vested interest in seeing projects through and understands their role in the broader Operational scope
Financial & Partnerships Support:
- Act as liaison between Finance and Partnerships team to support key Financial processes.
- Ensure proper communication and QA for follow through prior to confirming completion with Finance. Including the below and evolving processes like:
o Monthly accruals, confirmation of monthly budgets, pushing for clearance of potential shut down situations
o Reconciliation Process
- Development of weekly Enterprise Budget Management client deliverables and other ad hoc reports that source purchased/ordered dollars (i.e. internal WMS) and ensure follow through of any Partnerships updates as needed
- Ops lead in developing Plan v Ordered/Purchased/Billed analyses, project managing Partnership/CD investigation into any discrepancies and ensuring accurate follow through in responses
- Ability to leverage understanding business needs balanced with business realities to appropriately determine how/when to push back on Finance or Partnerships to ensure we are meeting client deadlines effectively and efficiently
- Work with Ops and Partnerships team to leverage Partnerships expertise to identify, develop and implement process efficiencies