Manager

Description:

Full Job Description

As a customer-centric company, our top priority has always been the health of the people we serve. Our decades of experience helping millions of members, and our continuous learning on how to meet their evolving needs, fuels our purpose and our passion for serving our customers.

Every year customers are deciding on their health insurance and drug benefits for the following year. To be competitive in this market, we must not only have top-notch plans, but have a team that provides quality leading consumer experiences.

Responsibilities

The Inside Sales Manager will be responsible for leading and developing a highly engaged, top- performing team of 15-25 Inside Sales Agents who sell the portfolio of products offered to prospects and members over the phone. Additional responsibilities include providing ongoing training, monitoring sales results and trends, and implementing tactical operations for projects and initiatives.

• Responsible for achieving Retail Sales goals for all individual product lines
• Responsible for Human Capital growth and development, investment in culture, engagement and well-being
• Strategic planner and thinker

Required Qualifications

• Active Health Insurance license in the residing state (OR the willingness AND ability to obtain within 75 days of hire date)
• Must be willing to work any shift on any day during business operation hours (5am-10pm est), including nights and weekends, or any additional hours based on business needs.
• Must be willing to travel up to 20% (within the year) for leadership/business meetings
• Meet Humana's Connectivity policy in additional information