Description:
We are seeking a Manager of Floral Design in Princeton, NJ. The Manager of Floral Design oversees the daily operations of the floral department while ensuring the creation of high-quality floral arrangements, bouquets, wreaths, terrariums, and other specialty items. This role requires both hands-on floral design expertise and strong management skills to lead staff, maintain operational efficiency, and deliver exceptional customer service. Weekly travel to Edison, NJ required.
Responsibilities
Management & Oversight
- Supervise, train, and support floral design staff to ensure quality and consistency in floral arrangements.
- Oversee daily floral shop operations, including staffing, scheduling, and workflow management.
- Monitor financial performance of floral operations, including budgeting, forecasting, and expense control.
- Conduct performance evaluations and provide coaching, feedback, and professional development opportunities to staff.
- Ensure compliance with company policies, safety standards, and industry best practices.
- Coordinate with the Managing Director on business strategy, promotions, and community outreach.
Floral Design & Operations
- Maintain an expenditure tracking system for incoming and outgoing expenses.
- Consult with clients on desired arrangements, including design, price, and delivery details.
- Assist floral designers with pricing, development, and management of floral creations.
- Develop new floral creations utilizing knowledge of design and properties of raw materials.
- Create arrangements, bouquets, wreaths, terrariums, and other items.
- Create and update in-store and window displays to enhance the shop’s image.
- Perform office and retail service duties such as serving customers, answering telephones, selling giftware items, and receiving payment.
- Perform general cleaning duties in the store to ensure a professional and tidy appearance.
- Cooperate with audits, inspections, and investigations.
- Additional tasks and responsibilities may be assigned.
Minimum Requirements
- High School Diploma or GED
- Two years of experience working in a flower shop
- Valid driver's license with satisfactory driving record
- Excellent interpersonal and communication skills
- Proficient with Microsoft Office, FTD Mercury, Teleflora, and online point-of-sale systems.
- Able to use trimmers, shapers, wire, pins, floral tape, foam, and other materials as needed
- Ability to present facts and recommendations effectively in oral and written form
- Excellent time management skills and ability to prioritize
- Wide range of floral arrangement knowledge; daily work orders, wire-services, funerals, weddings, etc.