Medical Receptionist

Description:

A Medical/Front Desk Receptionist is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to the Doctor's availability, explaining intake forms to new patients, and confirming Eligibility, and processing payments after treatment.

Responsibilities:

• Greet patients and schedule appointments.

• Ensure the reception area is well-maintained, neat and clean

• Manage all incoming phone calls on a multi-line phone.

• Verifying Proof of Eligibility.

• Maintain and manage patient electronic records.

• Collect co-pays and payments.

• Respond and comply with medical records requests.

• Complete other clerical duties as assigned.

• Maintain stock of forms and office supplies

• Adhere to patient privacy and confidentiality practices (HIPAA)

• Medical Terminology and ICD-10 knowledge preferred.

• Any additional duties assigned by management to support the clinic

Qualifications:

High School Diploma or equivalent required

3+ years’ experience in a medical-specific role or healthcare industry

Bilingual in English and Spanish

Knowledge of medical and billing terminology is strongly recommended.