Description:
Agiloft is seeking a collaborative, motivated, and results-driven professional to join our dynamic team. As a Mid-Market Account Manager, you will play a pivotable role in increased adoption, driving growth and strengthening relationships within our mid-market customer base. In this role, you will act as a trusted advisor, helping clients maximize their use of Agiloft solutions to achieve their business objectives. This is an exciting opportunity to shape client success while advancing your career in a fast-paced and high-growth environment.
This position is ideal for a highly motivated individual with a proven track record of managing and growing mid-market accounts while consistently delivering value to both the client and company.
You must thrive in a fast paced, high-growth environment, and be willing to wear multiple hats.
Job Responsibilities
Account Expansion & Revenue Growth
- Develop and execute strategic account expansion plans to increase revenue and market share within existing mid-market accounts
- Identify and act on upsell and cross-sell opportunities within the customer base to drive growth
- Manage renewals to ensure long-term client retention and revenue stability
- Confidently articulate the value of Agiloft solutions and leverage resources to win opportunities
Client Relationship Management
- Develop and nurture long-term relationships with key stakeholders, including individual contributors to senior-level and C-level executives
- Act as a trusted advisor by understanding clients’ business challenges and aligning Agiloft’s capabilities with their goals
- Collaborate with sales leadership and internal teams to develop and deliver tailored solutions that meet client needs
- Conduct regular business reviews to assess customer satisfaction, address challenges, and ensure alignment with clients’ evolving needs
Sales Strategy and Execution
- Leverage data and market insights to inform sales strategies, identify new opportunities, and anticipate client needs
- Manage the end-to-end sales cycle for account expansion, from opportunity identification to closure
- Develop and execute close plans to ensure timely and successful deal execution
- Maintain accurate records of account activities, opportunities and sales forecasts in Salesforce
- Provide regular updates to sales leadership on progress and account strategies
Customer Insights & Collaboration
- Work closely with clients to understand their evolving business requirements and provide feedback to internal teams to help shape our produce and service roadmap
- Perform other duties as assigned to support the success of the team and Account Management organization
Required Qualifications
- 5+ years of experience in SaaS sales, with a preference for experience in Contract Lifecycle Management (CLM) or related systems
- Proven ability to create and implement account strategies and manage complex Cloud software/SaaS sales cycles
- Expertise in value selling, upselling, and cross-selling techniques that drive revenue growth
- Strong negotiation skills within complex sales processes
- Excellent interpersonal, communication, and presentation skills
- Demonstrated ability to build and maintaining strong relationships with key stakeholders including senior and C-level executives
- Outstanding problem-solving skills, with the ability to address business requirements with technical solutions
- Highly organized and detail-oriented
- Proficiency in Microsoft Office, CRM, and web conferencing tools
- Willingness to travel (up to 40%)