Music Publishing Operations Specialist

Description:

The Music Publishing Operations Specialist supports end to end music publishing operations with a focus on data accuracy, ownership research, and process improvement. This role requires a proactive self starter with at least 2 years of experience in operations, data management, or a related field, and a university degree. The ideal candidate thrives in ambiguity, drives automation and optimization, and is passionate about improving the quality and completeness of rights holder information across the music publishing ecosystem.  

Top 3 Must Have Skills:

Ticket/case management or triage experience  Report QC / data auditing experience Experience with process automation tools   

Nice to Have:

Experience with AI/automation tools (e.g., ChatGPT, scripting basics, workflow automation platforms) Experience researching publishing ownership information using third-party tools. Knowledge of music rights management tools.  

Additional Qualifications:

Experience in music publishing operations or a similar role within the music industry Familiarity with music publishing data, including metadata, ownership shares, and royalty data Experience researching and verifying publishing ownership using third party tools Knowledge of music publishing data exchange formats such as CWR or DDEX Experience with process automation, scripting, or data tools such as Python or SQL Familiarity with music rights management systems and tools 2+ years of experience in operations, data management, or a related field University degree required Strong organizational skills with the ability to manage multiple priorities and deadlines Proficiency in spreadsheet tools such as Google Sheets or Excel and comfort working with large datasets Excellent written and verbal communication skills Ability to work independently in a fast paced and ambiguous environment Strong problem solving mindset and attention to detail

Responsibilities

Manage end to end music publishing operations to ensure accuracy, timeliness, and compliance with partner requirements Research and verify music publishing ownership data using internal systems and external third party tools to identify gaps and improve data completeness Support data ingestion, validation, and quality assurance across publishing data systems Develop and implement scalable automation solutions and process optimizations to improve operational efficiency and build future ready systems Continuously iterate on processes and solutions, learning from experience and embracing innovation Collaborate cross functionally with internal teams and external partners to resolve data discrepancies and operational issues Monitor, analyze, and report on key operational metrics to identify trends, risks, and opportunities for improvement Maintain and enhance documentation for processes, workflows, and standard operating procedures