Description:
As an OEM Account Manager, you will manage an identified sales territory to meet annual sales targets, customer expectations, as well as the business unit's goals and objectives. You will also build solid ethical business relationships with key customers utilizing a solid knowledge of Greenheck Group products, applications, and CAPS software. You will also partner with each business unit to develop, identify, and evaluate new opportunities for improvements.
What You’ll Be Doing
- Listen and understand customer's problems, challenges and opportunities to provide innovative and cost-effective solutions.
- Provide product quotes in Computer Aided Product Selection (CAPS) software to customer Engineering and Purchasing personnel.
- Update customers regarding the status of their orders.
- Work with OEM inside sales personnel to clarify and quantify information regarding customer inquiries, orders, etc.
- Work directly with business unit personnel regarding product questions, Special Design Requests (SDR), etc.
- Maintain regular contact with customers including updates on new products, resolve issues, possible problem solutions, design changes, and cost reduction ideas.
- Assist with determining and then obtaining yearly fiscal goals including annual sales and margin.
- Travel, as needed, to meet sales goals and customers’ expectations.
- Analyze new opportunities within existing customers and convert the business to Greenheck Group.
- Identify new product needs for the OEM market and provide input regarding the business opportunity and product requirements to the business units.
- Perform activities to gain market knowledge and product requirements.
- Provide feedback regarding territory potential and financial goals.
- May mentor other account managers.
- CRM Software experience preferred.
- Ability to successfully communicate/gain cooperation with peers and all levels of management and support personnel within a manufacturing environment.
What You Should Have OEM Account Manager I:
- 4-6 years of relevant work experience in sales required.
- Ability to travel US and Canada. Valid passport required.
- 4 Year / Bachelor’s Degree in sales, marketing, engineering, or a related field of study or equivalent years of job experience required.
OEM Account Manager II
- 6-8 years of relevant work experience in sales required.
- Ability to travel US and Canada. Valid passport required.
- 4 Year / Bachelor’s Degree in sales, marketing, engineering, or a related field of study or equivalent years of job experience required.