Description:
We are hiring a 3PL Operations Assistant / Administrative Assistant to support daily freight brokerage operations, assist brokers with administrative logistics tasks, and provide direct executive-level administrative support to company leadership. This role is ideal for someone with experience in logistics, transportation, or office administration who wants long-term growth into an Executive Assistant or Operations support role as the business continues to expand.
Key Responsibilities
Logistics & Broker Assistant Support
- Assist freight brokers with day-to-day administrative and logistics coordination
- Update and maintain Excel spreadsheets for load tracking, reporting, and internal organization
- Enter, update, and audit shipment data in TMS systems (TAI experience preferred)
- Assist with LTL shipment tracking, documentation, and carrier follow-ups
- Track pickups, deliveries, PODs, and BOLs
- Support issue resolution and ensure accurate, timely shipment updates
- Learn brokerage workflows, freight terminology, and operational processes
Administrative & Executive Support
- Provide administrative support
- Assist with ongoing administrative, operational, and organizational tasks
- Organize internal documents, files, and operational systems
- Manage task lists, follow-ups, and internal coordination
- Support internal projects and operational improvements as the company scales
Qualifications
- Experience in logistics, freight brokerage, transportation, or office administration (preferred)
- Prior experience as a broker assistant, logistics coordinator, administrative assistant is a plus
- Strong computer skills, especially Excel, email, and data entry
- Comfortable learning TMS platforms, LTL tracking tools, and logistics software
- Highly organized with strong attention to detail
- Comfortable making and receiving professional phone calls
- Strong multitasking, communication, and time-management skills
- Interest in growing with a fast-growing logistics startup