Operations Associate

Description:

Yubico, the inventor of the YubiKey and a global leader in cybersecurity, is seeking an Operations Associate to join its team in Santa Clara, CA. This role is integral to supporting Yubico’s U.S. operations by ensuring accurate inspection of outgoing inventory and timely fulfillment of customer orders. The ideal candidate will have strong attention to detail, the ability to work efficiently with repetitive tasks, and experience in fulfillment or production environments. This is initially a 3-month temporary role with the potential to transition into full-time employment, based on performance.

Key Responsibilities:

• Perform fulfillment, quality inspection, and inventory control tasks with precision and consistency.

• Operate basic metrology instruments such as weight scales and rulers, while maintaining accurate data entry.

• Document and communicate any quality or logistics issues for corrective action.

• Maintain a clean, safe, and organized work area.

• Track daily inventory usage and accuracy.

• Receive, count, inspect, and report shipment inventory.

• Escalate fulfillment or quality issues impacting production output.

• Prepare and maintain process documentation.

• Support production teams when needed to meet deadlines.

• Occasionally lift up to 20 lbs and work extended hours when necessary.

• Potential travel to Yubico offices, customer sites, conferences, or company functions.

Basic Qualifications:

• At least 2 years of experience in fulfillment, logistics, warehouse, production, or quality assurance.

• Familiarity with Google Workspaces and NetSuite.

• Prior knowledge of quality control for physical products.

• Strong attention to detail, discipline in following best practices, and continuous improvement mindset.

• Background in science, math, statistics, engineering, or manufacturing is a plus.

Benefits & Perks (U.S. Benefits):

• Health coverage: 100% premium coverage for employees, 85% for family (includes dental & vision).

• Retirement: 401K plan with dollar-for-dollar match up to 6% (capped at $6,000/year).

• Wellness reimbursement: $1,200 per year for fitness, massage, or wellness programs.

• Learning & development: $3,000 annual professional development stipend plus mentorship.

• Paid time off: 15 vacation days, 10 holidays, and 7 sick days annually.

• Parental leave: 8 weeks paid for all parents, with birthing parents receiving an additional 8 weeks (total 16 weeks).

• Commuter benefits for office travel.

• A strong, mission-driven culture built around security, inclusion, innovation, and global impact.

About Yubico:
Founded in 2007, Yubico pioneered the YubiKey, now used by Fortune 500 companies, government agencies, and millions of individuals worldwide to secure online access. With headquarters in Stockholm, Sweden and Santa Clara, CA, Yubico operates across 14+ countries. The company is committed to cybersecurity, inclusivity, employee empowerment, and philanthropy through its Secure it Forward initiative, which donates YubiKeys to at-risk organizations.