Operations Coordinator

Description:

What You’ll Do

• Assist with execution and tracking of effective portfolio-wide outreach/marketing strategies, plans, campaigns and tactics to promote energy efficiency among targeted customer segments and help achieve client goals.
• Support local Outreach/Marketing team to achieve program goals, and outreach/marketing strategies and tactics.
• Assist with coordination of in-person, on-site outreach events to support market engagement and education. Support logistics for in-person, onsite conferences, events and presentations.
• Work with Outreach team to ensure customer/contractor projects are tracked and reported properly and in a timely manner.
• Assist with invoicing for outreach/marketing purchases and maintaining inventory of marketing/outreach collateral and products.
• Provide project management support and regular reporting.
• Achieve quick, accurate and timely data entry of project work and program documentation.
• Assist with application data entry, database management, database update and maintenance.
• Assist program managers with effective facilitation of team and client meetings, including preparing agendas, taking minutes, tracking action items, and proactively following up on action items.
• Fielding and logging telephone calls, emails and online chats from customers and contractors.
• Scanning, copying, uploading of documentation; maintaining files.
• Invoicing and budget management.
• General office duties, including greeting visitors, receiving packages, managing mail, office supplies and logistics.
• Preparing and mailing correspondence.
• A strong passion for the energy efficiency/sustainability industry.

What we offer

• Generous paid time off (vacation, sick days, company holidays, personal days)
• Multiple Medical and Dental benefit plans to choose from, Vision benefits
• Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
• Employer-paid, therapist-led, virtual care services through Talkspace
• 401(k) with company match
• Company provided life insurance, short-term, and long-term disability benefits
• Education reimbursement program
• Flexible work schedule with hybrid/remote opportunities
• Charitable Matched Giving and Volunteer Rewards through our Impact Program
• Volunteer time off (VTO) paid by the company
• Career advancement opportunities