Description:
As a Learning Experience Manager (LXM), you help drive the future growth and performance of Red Hat field associates by taking accountability for the full lifecycle of enablement programs that contribute to the success of the long-term business strategies and revenue goals of Red Hat and the Red Hat Partner Ecosystem. In this role, you'll be seen as a learning ambassador, a learning SME, and lead projects where you will orchestrate a cross-functional team of people focused on enablement vision and innovation resulting in engaging and impactful learning experiences for Red Hat partner learning audiences. Specific responsibilities:
- Design and deliver seller journeys focused on high-impact priorities related to the Red Hat Portfolio.
- Collaborate with field sales stakeholders to define critical competencies across roles and design scalable learning paths for product, technical and business audiences.
- Develop actionable training, resources, and tools that sales need to successfully execute product launches.
- Lead Sales enablement programs, serving as a main point of contact for leadership, stakeholders, subject matter experts and other teams for those programs
- Partner with Role Architects, Geo Advocates, stakeholders and leadership to develop strategic plans to advance the learning and enablement agenda, ensuring alignment with company business goals and industry best practices
- Identify knowledge and skills gaps across sales personas and tailor solutions to address them
- Develop scalable methods for communication across multiple sales/seller types.
- Drive vision and innovation in learning and enablement initiatives, determining the best learning experiences and methodologies to be used on assignments with cross-functional impact, while identifying and leveraging emerging technologies and digital learning strategies to enhance the effectiveness and scalability of learning experiences
- Engage with leadership and stakeholders to provide updates on program status, seek guidance on strategic decisions, and advocate for program support and resources.
- Ensure that program and project deliverables meet team standards and are delivered on time, optimizing quality and effectiveness
- Define, track, and analyze key metrics that drive business impact and use those insights to improve learning content and delivery methods.
- Exercise independent judgment and business acumen to work on and resolve highly complex issues that impact the success of critical projects, valuable relationships, and key business processes.
- Develop formal networks across Red Hat to influence priorities and objectives both internally and with partners, consistently reinforcing a "Red Hat" mindset.
What You Will Bring
- Excellent written and verbal communication skills
- Excellent problem solving and critical thinking skills
- Excellent influence, facilitation, collaboration, negotiation, and presentation skills
- Experience managing programs and projects
- Experience with partner go-to-market motions, channel/alliances, and strategic partner programs
- Experience with learning management systems and/or revenue enablement platforms