Partner Relations Consultant

Description:

As a partner relations consultant, you will:

• Consult with Retail Support (Non-Retail) leaders on partner (employee) relations-related questions and concerns that involve a high degree of complexity or risk to the business.
• Lead complex investigations of partner relations issues and concerns involving allegations where there is a high degree of complexity or risk to the business. Lead resolution of issues in accordance with Starbucks standards.
• Provide performance management consultation to ensure accurate interpretation of employment laws and regulations and consistent development and delivery of corrective action.
• Build and maintain strategic partnerships with multiple Partner Resources teams and leadership teams in the Retail Support (Non-Retail) organization.
• Identify, lead, and/or participate in project work to ensure consistency across the organization and build leader capability in partner relations.
• Interpret and drive the evolution of Starbucks' HR policies, procedures, standards, and practices.
• Analyze metrics and share insights. Share recommendations for building leadership capabilities.

We’d love to hear from people with:

• 6+ years of increasingly responsible human resources generalist or related experience with an emphasis on employee relations, including coaching/performance management, consultation, and performance development.
• 4+ years of consulting with internal clients to identify business needs and recommend solutions
• Experience influencing senior leaders
• Experience navigating non-retail and/or corporate environments
• Knowledge of local, federal, and state employment laws and regulations
• 3+ years of experience managing others, preferred
• BA or BS in Business, Psychology, Education, Communication, or a related field. Closely related human resources work experience or training may substitute for advanced education on a year-for-year basis.