Description:
The Payroll & Benefits Manager is responsible for ensuring accurate, timely, and compliant payroll and benefits administration across multiple entities. This role partners closely with Human Resources and Finance, serving as a trusted internal expert and go-to resource for employees.
The ideal candidate is systems-oriented, highly detail-driven, employee-focused, and bilingual (English/Spanish)—comfortable working in a fast-paced hospitality environment where accuracy, discretion, and responsiveness matter every day.
This role follows a hybrid schedule with three remote days per week and two required in-office days in Manhattan, with occasional visits to an additional NYC-area location as needed.
Key Responsibilities
Payroll Administration
- Own and execute weekly payroll across multiple entities with accuracy and timeliness.
- Validate earnings, commissions, bonuses, deductions, garnishments, and tax withholdings.
- Monitor payroll data weekly to proactively identify trends, discrepancies, or risks.
- Maintain accurate, confidential payroll records with strong data integrity.
- Partner with Finance on labor coding, journal entries, reconciliations, and reporting.
- Manage special payroll items including back pay, adjustments, garnishments, and one-time payments.
- Prepare recurring and ad hoc payroll reports.
- Serve as the primary point of contact for employee payroll inquiries.
- Own and maintain internal payroll documentation, including tip compliance materials.
- Administer and maintain payroll systems and HRIS (ADP Workforce Now).
- Coordinate WOTC filing, processing, and reporting.
- Manage and distribute annual W-2s.
Benefits Administration
- Administer all employee benefit programs, including medical, dental, vision, life, disability, transit, and ancillary benefits.
- Lead Annual Benefits Renewal in partnership with brokers and Finance.
- Process all benefit enrollments, changes, terminations, and system updates.
- Complete weekly and monthly benefit billing reconciliations.
- Oversee COBRA administration.
- Manage 401(k) and pension programs, including enrollments, loans, distributions, audits, and annual reporting.
- Own Open Enrollment planning, employee communication, system configuration, and presentations.
- Serve as the primary point of contact for employee benefits questions.
Leave & Claims Management
- Manage all employee leave programs, including:
- FMLA
- Paid Family Leave (PFL)
- ADA accommodations
- Disability leaves
- Workers’ compensation
- Personal leaves of absence
- File claims, track cases, maintain documentation, and manage vendor relationships.
- Serve as the first point of contact for employees going out on or returning from leave.
- Coordinate accurate pay and benefit continuation during leave periods.
- Maintain calendars, notifications, and internal tracking related to leaves.