Principal Product Manager

Description:

What You’ll Do

 

• Own the product strategy and roadmap for law enforcement and enterprise collaboration within Axon’s RTO portfolio.
• Design and deliver secure, scalable collaboration experiences for real-time alerting, data sharing, and joint operational workflows.
• Engage directly with enterprise security leaders, GSOC operators, and public safety agencies to understand communication challenges, interoperability gaps, and operational priorities.
• Define detailed product requirements that ensure compliance with enterprise IT, law enforcement standards, and privacy/security regulations.
• Partner with engineering, design, deployment, customer success, and sales engineering teams to build solutions that drive adoption and deliver measurable operational value.
• Develop scalable onboarding, permissions, and access controls to ensure secure information exchange between enterprise and public safety stakeholders.
• Track and analyze product performance metrics such as adoption rate, cross-agency engagement, incident resolution time, and customer satisfaction.
• Serve as an advocate for public-private collaboration both inside Axon and externally at industry events and with key partners.
• Identify and manage integration opportunities with Axon and third-party systems to extend the reach and impact of collaboration capabilities.
   

What Success Looks Like

 

• Operational impact: Law enforcement and enterprise users can seamlessly connect, share information, and coordinate during incidents without friction.
• Adoption at scale: Collaboration features are deployed across multiple industries and geographies, with high usage rates and measurable response improvements.
• Trusted interoperability: Customers trust Axon to enable secure, compliant, and reliable connections between public and private security teams.
• Market leadership: Axon becomes the go-to provider for real-time, cross-agency security collaboration.
   

What You Bring

 

• 10+ years of product management experience in B2B SaaS or enterprise software, ideally in public safety, physical security, or collaboration platforms.
• Proven ability to define and deliver customer-facing products that require high security, compliance, and interoperability standards.
• Experience building or integrating communication, alerting, or data-sharing systems used in mission-critical environments.
• Strong technical fluency in real-time communications, IoT, or video/data streaming technologies.
• Deep understanding of both enterprise security operations and law enforcement workflows.
• Exceptional cross-functional collaboration skills, with the ability to align diverse stakeholders across technical and operational domains.
• Confidence engaging with customers ranging from front-line operators to executive leadership.
• Clear, concise communication skills and a track record of translating complex requirements into actionable product plans.