Product Manager Event Technology

Description:

The Contract Product Manager for In Person Events will be responsible for delivery of in-person experiences through product execution and deployment in scrum-agile work practice. In Person Events is a cross channel product that supports having an engaging event experience across the life cycle of awareness & consideration, registration, preparation, on-site engagement & wayfinding and post-event journey. This includes event innovation across our large-scale industry leading customer events like Dreamforce, Connections and TrailblazerDX, as well as across our series of World Tour or regional events. This product role is also responsible for effective stakeholder engagement, maintaining a product roadmap, vendor management, and influencing product leadership.

Responsibilities

* Deep experience building thorough Product Requirements Documentation (PRD) and getting stakeholder alignment

* Lead relationships with our vendors and internal teams on 1-2 key In Person features on our roadmap. Ability to influence the vendors' product roadmaps based on our needs

* Provide regular updates to leadership, escalating items when needed but with presence and relationships to identify and resolve most issues independently

* Knowledgeably and successfully present our strategy, roadmap, and current progress/actions to senior executive audiences inside and (as approved with PR) outside the company

* Foster, facilitate, and furnish, timely decision-making across a broad network of stakeholders, delivery partners, and operational teams.

* Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure-points for each.

* Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating the delivery of complex, multi-year initiatives

* Represent and lead diverse delivery functions in program/project core team and executive meetings.

* The position collaborates with other global locations and requires a flexible work shift schedule for some meetings.

* Collaborate with partners and stakeholders to build shared understanding on product vision and to gain alignment on roadmap and solution strategy.

Required Skills/ Experience:

* High energy and passion for the job

* Minimum of 5 years of product management experience

* B.A., B.Sc. or equivalent

* Deep experience in consumer experience, marketing, and digital engagement technologies

* Proven ability to lead vendor analysis and evaluations, maintain on-going vendor relationships and influence vendor roadmaps

* Proven experience in working with third-party vendors on roadmap engagements

* Passion for data-driven and metrics-driven decisions

* Familiar and comfortable with agile/scrum development methodologies and hands-on experience with it

* Able to put their hands-on experience to use and work as an individual contributor

* Communicate with business as well as technical audiences. Able to write clear and concise documentation, user stories, and excellent written and spoken communication skills

* Function independently and as part of a team in a (really) fast-paced environment, convey a strong professional image, exhibit interest and positive attitude toward all assigned work, and strive for continuous improvement. The successful candidate will enjoy the risk and opportunity of advanced technology development

* Professionalism, dedication and ability to work in a collaborative team environment

* Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suite

* Travel requirements: ability to travel for key events, less than 20%