Program Coordinator for Ibeam

Description:

Education and Experience

• Bachelor’s degree or equivalent combination of education and experience required.
• 1-2 years program coordination and administration experience preferably in an academic environment.
• Customer service and event planning experience preferred.

Job Competencies

• Strong organizational, administrative and time management skills.
• Ability to independently problem solve and prioritize workload in a multi-task environment while maintaining careful attention to detail.
• Excellent written and interpersonal communication skills.
• Ability to work independently and implement short and long-term goals independently, but also as a strong team member when the situation warrants.
• Strong analytical, research and problem-solving skills.
• High level of computer expertise and continued interest in maintaining skills: Computer proficiency in Microsoft Office Suite (Word and Excel) and Slate and other CRM platforms.
• Strong customer service skills, plus the ability to maintain confidentiality.
• Thorough knowledge of office systems (records maintenance, procedures, etc.).
• Detail oriented with a high level of accuracy.
• Ability to work under pressure and exercise tact, discretion, judgment and ability to prioritize task completion.
• Ability to work with a diverse population and handle confidential information with discretion and maintain strict confidentiality at all times.
• This position requires a strong commitment to support the University’s goals of cultivating a diverse and inclusive environment.