Pt Sales Associate

Description:

Lovesac, a fast-growing and innovative furniture company, is seeking a Part-Time Sales Associate to join its team in Albany, NY. At Lovesac, we are dedicated to creating sustainable, adaptable, and comfortable furniture solutions designed to evolve with our customers’ lifestyles. Our culture thrives on Top Ambition, teamwork, sustainability, and love for what we do.

As a Sales Associate, you will be responsible for delivering an engaging in-store experience, building strong customer relationships, and helping clients design furniture that fits their homes and lifestyles. This role requires energy, adaptability, and a passion for sustainability and customer experience.

Key Responsibilities:

• Engage customers using Lovesac’s selling techniques to create a personalized shopping experience.

• Meet or exceed personal sales goals and key performance indicators (KPIs).

• Educate customers on product features and benefits, ensuring satisfaction from first interest to purchase.

• Manage customer quotes, close sales, and nurture long-term customer relationships.

• Perform outreach using company-provided tools and communication methods.

• Resolve customer issues quickly to ensure a seamless shopping experience.

• Maintain store standards, including visual merchandising, cleanliness, and welcoming environment.

• Oversee store operations such as opening/closing, inventory, exchanges, promotions, and compliance.

• Use sales data, reports, and CRM tools to support business operations.

• Safely handle and assemble furniture as needed.

Minimum Requirements:

• At least 18 years of age.

• High School Diploma or equivalent.

• Minimum 1 year of retail or customer service experience.

• Flexible availability including evenings, weekends, and holidays.

• Strong communication, problem-solving, and customer service skills.

• Ability to use sales technology and CRM systems.

• Ability to travel locally as needed to support omni-channel customer experience.

• Must be able to move or assemble furniture up to 75 lbs, and perform physical activities such as bending, standing, kneeling, and climbing.

• Demonstrate integrity, judgment, and customer privacy protection in all transactions.

Preferred Attributes:

• Positive, self-motivated, and adaptable personality.

• Strong collaboration skills with a team-oriented mindset.

• Passion for sustainability, innovation, and creating extraordinary customer experiences.

Benefits & Perks:

• Competitive hourly wage with quarterly bonus payouts.

• Paid Time Off (up to 26 hours annually for PT staff).

• Paid holiday rates (1.5x regular pay).

• Flexible scheduling, including some remote shifts.

• 401(k) with company matching.

• Health plan discounts.

• Employee Assistance Program & financial wellness tools.

• Associate discounts on products.

• Pet insurance.

About the Organization:

Lovesac is redefining the world of furniture with sustainable, adaptable, and long-lasting designs. From the iconic Sacs to customizable Sactionals, Lovesac products are designed for life. The company fosters a culture of innovation, inclusivity, sustainability, and customer-centric service, making it a leading employer of choice in the retail furniture industry.