Retail Key Holder

Description:

The Estée Lauder Companies Inc., a global leader in luxury beauty, is currently seeking a motivated and customer-focused Key Holder to join our team at The Cosmetics Company Store, located in Tanger Outlets, Deer Park, NY. This role is ideal for candidates with a passion for beauty, retail, and leadership, offering a dynamic work environment and the opportunity to develop a rewarding career in prestige cosmetics.

As a Key Holder, you will support the Store Manager and Assistant Manager in the day-to-day operations of the store. You will be a critical team member responsible for ensuring smooth business operations, opening and closing duties, and providing exemplary customer service. This position requires exceptional interpersonal skills, sales ability, and a proactive mindset toward mentoring and coaching sales associates.

Key Responsibilities:

• Assist store leadership with daily operations, ensuring efficient and smooth functioning of the retail store

• Open and close the store as per the assigned shift schedule, including full cash reconciliation

• Deliver outstanding, authentic, and personalized customer service, setting a benchmark for the sales team

• Provide guidance and mentorship to sales associates to achieve sales and service targets

• Uphold brand integrity by following visual merchandising standards and store presentation guidelines

• Support in managing inventory levels, product replenishment, and stockroom organization

• Handle point-of-sale transactions efficiently and accurately

• Communicate effectively with the store team to align on goals, customer needs, and business priorities

• Maintain a safe and welcoming store environment for both customers and team members

• Stay up-to-date on product knowledge, launches, promotions, and company policies

Qualifications:

• Prior experience in retail, preferably in cosmetics or beauty-related sales

• Proven ability to provide high-level customer service in a fast-paced retail environment

• Prior experience in cash handling, POS software, and opening/closing store responsibilities preferred

• Supervisory or coaching experience is desirable

• Flexibility to work a varied schedule including days, nights, weekends, and special events

• Strong communication and leadership skills

• Legally authorized to work in the United States; proof of eligibility required for interviews

Compensation & Benefits:

• Hourly Pay: $17.82 – $29.69 (based on experience, skills, and location)

• Performance Bonuses: Eligible for discretionary bonus programs based on company and personal performance

• Comprehensive Benefits (for eligible employees):

  • Health insurance

  • Retirement savings plans

  • Life and disability insurance

  • Wellness and family support programs

  • Paid vacation, holidays, and leave programs

  • Education-related assistance

  • Subsidized or fully-covered benefit plans

Equal Opportunity Employer Statement:

The Estée Lauder Companies Inc. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, gender, age, religion, disability, veteran status, sexual orientation, or any other protected status. Reasonable accommodations are provided for qualified individuals with disabilities or religious observance needs.