Retail Sales Associate

Description:

CubeSmart, a leading name in self-storage and customer service excellence, is seeking a Retail Sales Associate / Keyholder (Assistant Property Manager) to join its team in Corinth, TX. This is an exciting opportunity for individuals who enjoy working with customers, maintaining facilities, and managing day-to-day property operations. At CubeSmart, “It’s what’s inside that counts” — and that means you count!

In this dynamic role, you will blend customer service and property management skills to ensure customers receive an exceptional experience while keeping the property clean, organized, and fully operational. The position offers a supportive team environment, growth opportunities, and a balanced schedule.

Key Responsibilities:

Customer Service

• Build lasting relationships with customers by identifying their self-storage needs and providing tailored solutions.

• Deliver exceptional “WOW!” or 5-star customer service in all interactions.

• Meet and exceed monthly sales goals and performance metrics.

• Manage the leasing process—including showing storage units, accepting payments, processing rentals, and completing daily bank deposits.

• Perform lock checks, make courtesy calls to customers regarding overdue accounts, and maintain a professional approach to all customer interactions.

Property Maintenance

• Perform daily property walks to ensure cleanliness, security, and safety.

• Clean and maintain storage units and the facility, including mopping, sweeping, landscaping, replacing light bulbs, and other light maintenance duties.

• Operate storage doors and other equipment (lifting up to 50 lbs.).

• Ensure all areas — including restrooms, driveways, fences, and gates — meet CubeSmart’s quality and safety standards.

Qualifications:

• Positive and outgoing personality with a strong passion for customer satisfaction.

• Proven ability to provide high-quality customer service in a fast-paced retail or service environment.

• Basic computer proficiency, including use of Point-of-Sale (POS) systems.

• Valid driver’s license and insurance, with access to reliable transportation.

• Must be able to work Saturdays; some locations may require Sunday hours.

• Comfortable with physical activity, including standing, walking, bending, kneeling, and light lifting.

Why You’ll Love Working Here:

• You will make a difference – Your work directly impacts customer satisfaction and property success.

• You will belong to a team – Enjoy a collaborative, inclusive, and positive work culture.

• You will grow with us – Opportunities for career advancement and internal development.

Benefits:

• Weekly pay – Get paid more frequently.

• Excellent schedule – Most shifts end at 6:00 p.m. with Sundays off (varies by location).

• Competitive hourly pay with performance-based bonuses.

• Paid Time Off (PTO) including vacation, sick days, and holidays.

• Comprehensive health benefits package (medical, dental, and vision).

• 401(k) retirement plan with company match.

• Tuition reimbursement for continued education.

• Employee self-storage discounts.

Physical Requirements:

• Ability to lift and move up to 50 lbs. without assistance.

• Frequent standing, walking, bending, stooping, and kneeling.

• Capability to work both indoors and outdoors in varying weather conditions.

About CubeSmart:

CubeSmart is a premier provider of self-storage solutions across the United States, known for its customer-first philosophy and commitment to excellence. The company prides itself on creating a supportive and inclusive workplace where employees can grow personally and professionally.

At CubeSmart, every team member contributes to creating a welcoming and efficient environment that helps customers store their belongings with confidence and peace of mind.

Equal Employment Opportunity:

CubeSmart is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.