Description:
The Retail Site Manager is the key leader of all day-to-day operations for their assigned location. Responsibilities include oversight of all retail transactions, customer relations, loading supervision and supervision of all staff members onsite.
What You’ll Do
- Serve and retain customers by building customer relationships, educating customers on products and services offered, and ensuring deliveries and orders are filled in a timely and professional manner
- Ensure all facilities and equipment are maintained, operable, and presentable and that maintenance on all equipment is being completed daily
- Ensure all inventory is in good and usable condition and well-stocked
- Determine products needs based on customer feedback and coordinate replenishment of products in advance
- Ensure all staff training needs are met and all safety protocols are being practiced regularly
- Ensure site security during and after business hours
- Other duties as requested or assigned
Skills We Are Seeking
- Minimum of 2 years of retail experience required
- Basic knowledge of retail site management
- Computer proficiency with Microsoft Office
- Must be able to read, write and speak English proficiently
- Strong interpersonal and customer service skills
- Team-oriented and goal-driven with effective conflict management, negotiation, and sales skills
- Strong organization skills and ability to prioritize and multi-task to meet deadlines and achieve desired goals
- High school diploma or equivalent
Compensation & Benefits
- Competitive Compensation
- Medical, Dental and Vision plans
- Paid Time Off, Paid Holidays
- DailyPay available!
- 401k with company match
- Tuition Reimbursement
- Lucrative Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!