Description:
The Revenue Technology Adoption Manager identifies, designs, implements and governs initiatives that drive growth through Revenue technology and tools. This individual will develop the deployment and adoption strategy including how to operationalize the technology. This individual is also responsible for daily administration and management of Revenue technology and tools including comprehensive reporting needs, answering user questions, and troubleshooting operational issues. It's critical that the Revenue Technology Adoption Manager collaborate with a variety of Revenue and cross-functional partners to drive successful user adoption.
What You Will Do
- Develop deployment and adoption strategies for assigned Revenue technology and tools including change management, communication, standard operating procedures, and other similar considerations.
- Conduct comprehensive research and define use cases for effective deployment and user adoption.
- Partners with various Technology teams to ensure operational and technical readiness for the new or updated technology.
- Collaborate with multiple cross-functional partners and teams to execute deployment and user adoption plans.
- Serve as the Revenue technology subject matter expert that partners with Learning and Development to ensure all users receive comprehensive training on the new tool.
- Identify and manage obstacles and risks related to deployment and adoption.
- Monitor user adoption for assigned applications including any required reporting.
- Responsible for tactical execution of evaluation/feedback mechanisms that enhance tool usability and adoption including the recommendation and implementation of improvements.
- Extensive knowledge of current and future Revenue technology portfolio as it relates to tech investments and usage.
- Assist with user testing for pilots as well as large scale rollouts.
- Performs other duties as assigned
- Complies with all policies and standards
Education Qualifications
- Bachelor's Degree or required experience preferred
Experience Qualifications
- Typically 8+ years relevant experience preferred
- Typically 5+ years with sales technology and tools preferred