Description:
The Roving Property Manager will work independently to provide coverage for all LIHTC property management responsibilities during acquisitions of new communities, Property Manager vacations and/or transitions, and open positions. The individual in this role is accountable for the satisfactory financial performance, physical condition, and marketability of assigned properties. Additionally, the Roving Property Manager is responsible for all phases of management while at a community.
Essential Functions Of The Position
- Ability to travel to Beacon communities within defined regions for up to several weeks at a time, with hotel accommodations where necessary. May be required to travel outside of regular business hours.
- Fosters a positive, active, and collaborative relationship with residents, prospects, employees, local communities, and associated agencies.
- Enforces and adheres to company policies, procedures, rules, and regulations.
- Meets weekly with property team of each assigned LIHTC property.
- Meets weekly, or more often as needed with Regional Vice President of the assigned property.
- Identifies training needs for direct reports or special assignments.
- Provides on-going assessment of new hires through a 30, 60 and 90-day program. Monitors progress in performance and identify areas of deficiency for follow-up training recommendations.
- Develops, monitors and oversees all site management related programs, policies, plans, contracts and agreements for any assigned properties.
- Oversees all aspects of Property Management Office.
- Monitors all rental programs and waiting lists and administers all renting and leasing procedures- market and affordable properties.
- Administers and/or supervises rent collection, income recertification process, deposit procedures and reviews agency billing.
- Prepares all reports, including monthly management, weekly marketing, delinquency/ occupancy, excess rent, bad debt write-off, security deposit reconciliations, and expense reports
- Preparation of annual operating budgets and 10-year capital needs plans.
- Reviews monthly financial, enters variance comments, and reports variances to the Financial Manager, Accounting, and Regional Vice President.
- Monitors energy/utility consumption.
- Prepares reserve for replacement withdrawal packages and monitors receipt and deposits.
- Interacts and negotiates contracts for services and supplies.
- Interacts with housing agency personnel.
- Ensures agency regulation compliance and deadlines for documentation.
- Responds to requests for information from home office personnel and service centers.
- Ensures affirmative action compliance and reporting.
- Administers ADA/section 504 reasonable accommodation policy.
- Interacts with residents, holds resident meetings, and handles resident complaint procedures.
- Supervises and coordinates all marketing, resident services, recreational activities, and programs.
- Performs all leasing functions when needed for both Affordable and Market properties.
- Oversees security procedures if applicable to assigned property.
- Monitors turnovers, major replacements, exterminating.
- Oversees all aspects of maintenance and landscape.
- Handles all aspects of property and unit inspections.
- Monitors all aspects of site safety, accident and insurance reporting and emergency and media training.
- Follows through with Housing Stabilization Plan.
- Monitors service orders, purchase procedures and inventory.
- Engage current residents through community programming and events fostering a positive resident experience that will support resident satisfaction to minimize turnover.
- Works patiently, professionally, and cooperatively with residents, prospects, and team members to provide high quality customer service. Preserves and respects resident and applicant confidentiality.