Description:
The Sales Development Representative (SDR) is responsible for driving qualified pipeline growth and supporting IntelePeer’s revenue objectives through proactive prospecting and lead generation. This role focuses on identifying, engaging, and qualifying opportunities across targeted verticals—particularly in strategic industries such as healthcare. The SDR works closely with Account Executives, Account Managers, and Marketing to execute coordinated outreach campaigns, ensure CRM data accuracy, and deliver a steady flow of qualified leads to the sales team.
Responsibilities
- Drive Pipeline Growth: Proactively identify and engage new and existing accounts to generate high-quality leads that convert into qualified opportunities and drive revenue impact.
- Engage with Purpose: Connect with prospects through phone, email, LinkedIn, and marketing-driven initiatives such as events, webinars, and campaigns to spark interest and communicate our value.
- Partner for Success: Collaborate closely with Account Executives, Account Managers, and Marketing to align outreach strategy, coordinate touchpoints, and ensure a smooth buyer journey.
- Own Your Outreach: Craft and execute personalized outbound strategies—including cold calls, email cadences, and social selling—to reach key decision-makers and open doors.
- Qualify with Confidence: Research accounts, overcome objections, and ask smart questions to assess fit, identify opportunity, and guide leads through discovery.
- Articulate Value Across ICPs: Develop a clear understanding of IntelePeer’s solutions and be able to communicate differentiated value tailored to specific personas, industries, and business challenges.
- Manage the Pipeline: Track and manage lead activity within Salesforce and Salesloft, ensuring timely follow-up, CRM hygiene, and clear documentation.
Required Qualifications
- Foundational Sales Knowledge: Understanding of SaaS and recurring revenue models, and the ability to speak the language of modern B2B sales.
- Clear & Compelling Communicator: Ability to craft messages that resonate across email, phone, and LinkedIn.
- Prospecting Experience: Demonstrated experience or strong intent to engage in outbound prospecting across phone, email, and social media.
- Growth-Driven & Resilient: Proactive, coachable, and able to thrive in a fast-paced environment.
- Sales-Focused & Organized: Strong time management, follow-through, and CRM discipline.
- Tech-Savvy: Familiarity with both Microsoft Office Suite (Excel, Word, Outlook, PowerPoint), prospecting tools (ZoomInfo, SalesLoft, Outreach, etc.), and CRM systems.
- Collaborative by Nature: Comfortable working across sales, marketing, and customer teams to achieve shared goals.
- Curious & Adaptable: Eagerness to learn, ask smart questions, and adapt to changing strategies and technology.
- Comfortable working in a remote or distributed environment, with strong self-motivation and communication habits.
Education & Experience Bachelor's degree in business, marketing, or related area is required 2-5 years of experience in a Sales Development, Business Development, or customer-facing role (B2B, AI or tech sales experience preferred but not required)Familiarity with SaaS, healthcare, or AI-driven solutions is a plus
Competencies
- Collaboration – Works effectively with others to achieve team and organizational goals.
- Customer Focus – Dedicated to meeting the expectations and requirements of internal and external customers.
- Adaptability – Adjusts quickly to changing priorities and conditions.
- Initiative – Proactively seeks solutions and takes action without being prompted.
- Technical Proficiency – Demonstrates deep understanding of specific systems, platforms, or technical processes.
- Innovation – Thinks creatively and proposes new ideas to improve workflows or solve challenges.
- Results Orientation – Focuses on outcomes and consistently meets or exceeds performance expectations.
- Emotional Intelligence – Recognizes and manages one’s own emotions while effectively navigating interpersonal dynamics.
- Strategic Thinking – Aligns day-to-day activities with broader organizational goals.