Sales Operations Analyst

Description:

We are actively seeking a skilled and analytically driven Sales Operations Analyst II to join a high-profile Reality Labs team within a cutting-edge, fast-paced technology environment in New York City (onsite role). This 12+ month contract position, with high potential for extension, is ideal for a detail-oriented professional with strong project management, data analysis, and business operations experience.

The Sales Operations Analyst II will play a critical role in monitoring and analyzing sales performance, supporting go-to-market strategy for new product launches, improving internal business processes, and facilitating clear communication across sales, marketing, and cross-functional departments. The ideal candidate thrives in a structured yet dynamic setting and brings a blend of technical proficiency and strategic thinking to the table.

Key Responsibilities:

• Analyze and track key sales performance metrics; deliver weekly, monthly, and quarterly insights.

• Manage execution of new product launch activities, ensuring all teams are aligned with key milestones.

• Develop and lead business process improvement initiatives including documentation and change management strategies.

• Maintain consistent and clear communication between business units and cross-functional stakeholders.

• Monitor budgets, expenditures, and financial transactions; report variances in a timely manner.

Performance Metrics:

• Timeliness and accuracy of reports and deliverables

• Depth and quality of analysis provided

• Clarity and consistency in communication

• Punctual completion of assigned tasks

• Positive feedback from peers and stakeholders

Required Qualifications:

• 3–5 years of hands-on experience in sales operations, business analytics, or project management

• Proven project management skills; capable of handling multiple priorities and stakeholders simultaneously

• Proficient with Excel, Google Sheets, and Google Slides

• Strong analytical skills; capable of interpreting data trends and business metrics

• Excellent verbal and written communication and presentation skills

• Understanding of strategic planning, resource allocation, and financial tracking

Preferred Qualifications:

• Background in ecommerce or consumer technology industries

• Direct experience managing product launches

• Familiarity with sales reporting tools and budgeting frameworks

• Knowledge of account-level data analytics

Education:

• Bachelor’s degree in Business Management, Economics, Finance, or related field – Required

Soft Skills:

• Exceptional communication (both written and verbal)

• Strong time-management and independent work capabilities

• High attention to detail and accuracy

• Flexible and adaptable to changing priorities

• Collaborative team mindset with cross-functional coordination skills

Interview Process:

1. Initial 30-minute screening

2. Second-round interview with internal team members

Red Flags (Disqualifiers):

• Lack of project management experience

• Spelling or grammatical issues in the resume

• Poor communication or unclear professional history