Description:
This position will report to the sales manager, and be supported by our vertical and destination leaders, marketing, guest services, operations, and accounting teams. As an inbound, outbound or travel advisor specific sales team representative, you will use your effective selling and customer service techniques to identify customer needs and drive sales to sell the perfect luxury travel experience.
The Sales Representative will be accountable for the following areas:
- Be a self-starter with good listening skills, strong speaking skills and impeccable communication/writing skills
- Extreme organization and attention to detail is a must
- Respond to all incoming leads and calls in a timely and appropriate manner
- Follow up with guests and successfully move them through the sales pipeline
- Develop a personalized understanding of each guest’s travel needs
- Plan and recommend travel options that best suit the needs of the guest
- Provide impeccable service to all guests and potential guests of Cuvée
- Record all client information and sales activity in our HubSpot CRM
- Must become knowledgeable about our ultra-luxury homes, destinations, destination teams, and guest experiences.
Preferred qualifications:
- Bachelor’s degree preferred
- Minimum of 2-3 years professional experience in sales, marketing, advertising, and brand management;
- working association with high-net-worth individuals, high end brands or travel sector preferred.
- Exceptional organizational and time management skills
- Impeccable and responsive interpersonal and communication skills including verbal and written
- Experience with CRM (ideally Salesforce and HubSpot) is preferred
- Driven to succeed and work in a rapidly growing, team-based environment
- Operates with a sense of urgency and strives for higher standards
- Flexibility with work schedule to include nights and weekends as needed