Description:
At DCS, our mission is to create sustained, meaningful outcomes for our clients. We accomplish this by hiring the best people, continuously training and empowering our team, and creating a culture of working hard for our clients while also having an environment focused on collaboration and fun. We are a woman-owned business and an equal opportunity employer that welcomes everyone to the team. We strongly encourage people of color, LGBTQ+ and non-binary people, veterans, and individuals with disabilities to apply. We are a remote-centric workplace with an office in Virginia, and a collaborative team spread across North America.
Our Salesforce Solution Architects have prior consulting and Salesforce.com experience and are ready to join a collaborative team. The ideal candidate has experience defining a scope of work, designing appropriate solutions, communicating solutions to stakeholders in terms of business outcomes, and coaching/mentoring team members. While we expect our Solution Architects to have a strong technical foundation in Salesforce, their business acumen as well as ability to effectively communicate solutions, trade offs, and risks with stakeholders is key to our collective success.
YOU ARE: 💡
- Strategic and thoughtful; able to ideate multiple scenarios to solve client problems
- A strong verbal and written communicator
- A solution-focused problem solver
- Strong multitasker
- Able to work well with project stakeholders and project team members
- Self-motivated with a high degree of initiative
- Enthusiastic to be a part of something great!
YOU DO: 💻
- Play an active role in all phases of the project lifecycle (discovery/requirements, design, build, test, training, data migration, and deployment) and reinforce the DCS delivery process
- Support discovery sessions pairing your comprehensive understanding of Salesforce products, structure, and security models with your understanding of business goals and outcomes
- Perform analysis and decomposition of complex business information and design scalable solutions that support the project scope, and present solutions to stakeholders with a focus on business outcomes and tradeoffs
- Support other team members in their work (review solutions, monitor adherence to design, help troubleshoot, establish and advise on best practices, etc.)
- Actively review solution implementation throughout the build phase to ensure alignment to design and alignment to scope
- Identify project risks and mitigation plans, focusing on solution, level of effort, and technical risks and raise to project leadership
- Support communications/discussions related to the solutions, solution options, risks, and/or issues and ensure they are suitable for the intended audience
- Build relationships with key client stakeholders
- Support the business development process by participating in sales calls, defining solutions, building estimates, and contributing to proposal content
- Demonstrate thought leadership through content creation, public speaking, and presentations
- Balance needs of our clients, DCS, and our team
YOU HAVE: 🎓
- Bachelor’s degree or equivalent experience in a technical field
- 7+ years of Salesforce.com experience
- 5+ years of consulting experience
- Relevant certifications or ability to achieve relevant certifications upon hire
- Proven experience communicating with senior executive stakeholders (internal and external)
- Excellent organizational, verbal, presentation/facilitation, and written communication skills
- Willingness to travel for team events as needed
BENEFITS: 🔥
- Remote-first work environment, with the option for hybrid in the DC/MD/VA area
- Generous, flexible PTO, paid holidays, and floating DCS holidays
- Top-notch medical, dental, and vision - we pay the majority of the premium for yourself, and your dependents
- 401(k) match 100% on the dollar up to 6%, with no vesting period
- 16 weeks paid leave for parents who give birth, 4 weeks for non-birthing parents
- Paid Salesforce certification exams
- Bonus programs: performance, hiring referrals, Salesforce certification bonuses
- Home office setup with new laptop, monitor, and all accessories needed
- Cool swag brands like Yeti, Patagonia, and Marine Layer
- Leadership development program, peer groups
- Company-paid mental health and well-being support program
- Zoom happy hours, virtual social events, and engaging activities
- Award-winning culture and supportive team environment to embrace our commitment that hard work is appreciated and is directly tied to outcomes.