Saviynt Implementation Consultant

Description:

Responsibilities

• Deploy Saviynt Identity Governance workflows / connectors to meet customer requirements

• Design, deploy, implement, and integrate Saviynt with critical applications and infrastructure

• Follow approved life cycle methodologies, create documentation for design and testing

• Assist operations team as required, coordinate with product engineering team

• Resolve technical issues through debugging, research, and investigation.

• Provide technical expertise and real-life experience in creating solutions, designs, proof of concept, and implementation

• Conduct research and use knowledge of competitive solutions to effectively address and dispel customer objections

• Provide Innovate ideas to customer on resolving reoccurring issues.

• Assist Customer’s IAM Operations team on following-

o Manage automated provisioning workflows and troubleshoot provisioning failures.

o Manage connector configurations and troubleshoot integration issues

o Provide timely and high-quality solutions, driving customer satisfaction.

o Respond to and resolve technical issues reported by customers via various channels.

o Ensure timely processing of access requests and role assignments

o Communicate complex technical issues and solutions clearly to both technical and non-technical users.