Description:
This position is responsible for ensuring compliance with Small Business Administrative (SBA) lending requirements by creating a complete Loan Application Package for all SBA loans originated by SBA Lenders.
Major Duties And Responsibilities (essential Functions)
- Provides administrative support to the lending and credit staff, to assist in the completion of loan packages.
- Communicates with applicants, Business Development Officers, Brokers, Sellers, and Accountants to gather necessary documents for SBA underwriting and packaging.
- Reviews all documents received including financial statements and based on the review assesses the need for additional information and additional documents to meet SBA eligibility requirements.
- Ensures electronic files are complete with all documents required to meet SBA requirements for underwriting and packaging for eligibility and completeness.
- Responsible for the accuracy of the loan files, including all packaging documents, satisfaction of credit conditions, and compliance with SBA Lending requirements as stated in the SBA SOP.
- Orders third party reports as necessary, including credit reports, appraisal and environmental reports, and UCC searches.
- Creates the First United Bank Loan Start application for each loan.
- Creates and maintains status reports for management.
- Performs variety of clerical duties requiring knowledge of departmental procedures.
- Answers telephone and written inquiries concerning loan processing and other relevant information.
- Promotes an outstanding customer experience by exemplifying prompt follow-up and proactive internal/external customer communication, proper etiquette, and all other professional customer service qualities to deliver an outstanding customer experience.
Additional Duties And Resonsibilities
- Demonstrates outstanding interpersonal, technical, problem solving, and written communication skills.
- Performs other duties as requested by Executive Management or Supervisor.
- Completes all required compliance exams on a yearly basis.
- Adherence to all First United Policies and Procedures.
- Dresses professionally.
EMPLOYEE SPECIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education And Work Experience
- High School Diploma or GED equivalent.
- College Degree Preferred.
- Some SBA experience and knowledge of SBA SOP requirements is preferred but not required.