Seasonal Front Desk Associate

Description:

CCMC, a renowned community management company that specializes in master-planned communities, is seeking an enthusiastic and service-oriented Seasonal Front Desk Associate. This role is a fantastic opportunity for individuals who are passionate about customer service and want to work in a welcoming and community-centered environment.

As a Seasonal Front Desk Associate, you will become the face of the community – the first point of contact for residents and visitors. You’ll manage daily front desk operations and ensure that guests experience the highest level of hospitality. This is more than just a front desk role—it is an opportunity to be an integral part of a vibrant, lake-centered community that values Integrity, Respect, Service, and Community.

About the Community:

The community is built around a large private lake that supports recreational boating, skiing, and lakefront homes with private docks. It is composed of four unique associations that together form a vibrant, active, and scenic residential area.

Key Responsibilities:

• Manage all aspects of front desk operations with professionalism and efficiency.

• Greet and assist residents and guests warmly, answer incoming phone calls, and direct inquiries appropriately.

• Open and close the Community Center as required by shift schedules.

• Check in members and guests, ensuring facility usage is as per community guidelines.

• Register residents for special events, including handling and recording payments.

• Provide administrative assistance to the Membership Coordinator.

• Enforce community policies and procedures, ensuring a respectful and compliant environment.

• Maintain a clean, well-organized, and inviting front desk area that reflects community standards.

Required Qualifications & Skills:

• Minimum of 6 months of customer service experience, ideally in a front desk or community-facing role.

• Experience with basic cash handling.

• Highly organized and attentive to detail with excellent problem-solving abilities.

• Outgoing, professional, and approachable personality.

• Ability to work independently and as part of a team.

• Excellent written and verbal communication skills.

• Proficient with Microsoft Office programs and general computer skills.

• Must pass a pre-employment drug screen and background check.

Additional Requirements:

• If driving becomes a job requirement, a valid driver's license, clean motor vehicle report, and current auto insurance are mandatory.

• Must immediately report any changes in driving status to Human Resources.

• Physical Requirements may include:

  • Walking long distances outdoors in varied weather conditions.

  • Lifting/carrying up to 25 pounds occasionally.

  • Extended periods of standing or sitting, depending on event or shift needs.

What We Offer:

• Competitive hourly pay based on your experience level.

• A supportive and service-oriented team committed to your professional development and success.

• An inclusive, accommodating work environment that supports equal opportunity and diversity.