Description:
The Senior Account Executive assists the Director, Crisis Communications and Reputation Management with the management of Branigan’s CCRM clients. Working closely with the director, you will help strategize, facilitate, manage and exceed client goals and expectations, ensuring that deliverables are strategically aligned with clients’ business objectives. You will also assist in the planning, coordination and implementation of client crisis programs and maintain regular contact with them.
Senior Account Executive, Crisis Communications responsibilities:
- Serve as a CCRM client contact (with the potential to manage multiple assigned clients); continually foster a strong client-agency relationship to build trust and become a valuable resource to clients
- Assist director in managing all functions of crisis communications and reputation management for Branigan clients
- Conduct primary background research and review client-provided materials; provide assessments to director
- Demonstrate the ability to develop and execute written crisis communications plans and manuals
- Assist crisis communication training for clients
- Serve as a support resource in client crises, sharing call responsibilities with director
- While this candidate will work primarily for crisis communications and reputation management, he/she may also assist client work/account teams on a day-to-day basis
- Reliability/on-call/off-hours work/irregular hours
Qualified candidates must have:
- At least 3-5 years of experience in corporate communications and/or public relations with B2B and/or B2C industries
- A bachelor’s degree or equivalent in corporate communications, journalism, public relations or related field
- Willingness to work in a dynamic, nimble, team-oriented environment
- Ability to work with multiple clients simultaneously and balance deadlines
- Excellent organizational skills
- Agency experience preferred
- Background check required