Senior Account Manager

Description:

PowerMarket is a leader in the community solar industry, providing utilities, developers, and energy retailers the indispensable digital tools necessary to manage and administer its community solar projects and subscribers. You will be part of the clean energy revolution when you work for PowerMarket, helping our world redefine the way we interact with our energy. We are looking for team members that are passionate, humble, and hungry. You will be working in a fast-paced environment with unprecedented opportunity to grow and advance as the company scales.

Job Description

As a Senior Account Manager, you will take a leading role in serving PowerMarket’s community solar developer clients, immersing yourself in all facets of our client operations and project management business. You will be client-facing and have the opportunity to develop strong relationships with our growing client base. This position is for a professional and entrepreneurial-minded team member who is looking to be challenged and grow in both the role and in the Company.

Responsibilities:

• Develop and maintain trusted relationships with PowerMarket’s community solar developer clients.
• Understand the unique requirements and goals of each client and community solar project, ensuring internal alignment across business, software, and operations teams.
• Independently manage client accounts, including:

Leading client communications via meetings and email

Coordinating timely and accurate subscriber allocations

Overseeing host and subscriber bank management

Managing compliance filings, host statement reviews, and reporting

Collaborating with the billing team to review billing cycle results and issue monthly reports

• Communicate client needs and implementation plans clearly across internal departments (Support, Tech, Billing/Report Ops) to drive successful project outcomes.
• Lead critical operational tasks and initiatives, such as:

Utility filings and regulatory compliance

Investigation and resolution of utility or state-level issues affecting client portfolios

• Analyze the technical and financial performance of client portfolios and propose data-driven strategies for optimization.
• Foster and mentor junior Operations Managers and Analysts by sharing expertise and supporting their professional development.
• Conduct initial research into client inquiries about policy, pricing, or market expansion; provide well-informed drafts and collaborate with Business Development for final client communications.
• Proactively report on client progress, challenges, and strategic updates during regular check-ins with the Director of Operations.

Qualifications:

• Previous experience in Community Solar is required
• Passionate about the clean energy future.
• Proven self-starter who works well under pressure and looks forward to being challenged.
• Strong communication and interpersonal skills in building relationships at all operational levels.
• Bachelor’s degree or equivalent professional experience.
• Experience running LOOKUPs, pivot tables and other intermediate/advanced MS Excel features
• Understanding of energy transition and community solar broadly
• You enjoy working in teams, but can problem solve effectively without instruction