Senior Manager

Description:

The Senior Manager, Solution Architect for Marketing Technology will lead the design, development, and implementation of marketing and customer engagement technologies, primarily focused on Salesforce Marketing Cloud (Email, SMS, Push) and Salesforce Service Cloud. The role bridges business needs with technical solutions, ensures architectural compliance, drives delivery excellence, and manages a team of developers, engineers, leads, and analysts. This position influences Under Armour’s consumer engagement strategies and oversees technical frameworks, integrations, and lifecycle management within the marketing tech ecosystem.

Key Responsibilities:

• Lead design, development, and support of SFMC (Email, Push, SMS) and SFSC solutions

• Drive consumer marketing and communication capabilities that impact revenue and brand engagement

• Oversee architecture for customer data, marketing, and customer service platforms

• Provide technical and architectural guidance to Agile squads and project teams

• Stay current on trends, product roadmaps, and emerging technologies

• Manage, mentor, and develop internal team members and vendors

• Support regional and cross-functional teams to align technology with business goals

• Direct operational procedures, risk management, security, and privacy compliance

• Develop and manage budgets for operations and projects

Qualifications:

• Bachelor’s, Master’s, or extensive equivalent experience

• 10+ years relevant experience (or equivalent pathway)

• 3–5+ years management or technical leadership

• 5+ years hands-on SFMC/SFSC experience with SOAP/REST API integrations

• Strong analytical, architectural, and problem-solving skills

• Ability to translate complex technical concepts into business language

• Experience leading teams and managing multiple concurrent priorities

• Program and project management experience

• Certifications preferred: ITIL, SFMC (MCE), SF Core, AgentForce

Desired Characteristics:

• Innovative, proactive, and self-directed

• Strong communicator and collaborator across global teams

• Passion for marketing technology, customer engagement, and scalable architecture

• Ability to balance strategic thinking with hands-on execution

• Team-centric leader who builds and inspires high-performing groups

Additional Requirements:

• Remote role; East Coast location preferred

• Occasional travel to Under Armour offices or industry conferences

• No relocation support provided