Senior Manager

Description:

We are seeking a Revenue Operations Senior Manager with strong operational, technical, and client-facing experience to help deliver world-class execution within our Marketing Operations and Revenue Operations practice. The ideal candidate brings 3-5+ years of client-facing RevOps, Marketing Ops, or program management experience, customer-side or agency-side, with a proven ability to manage cross-functional teams, own client relationships, and execute complex projects across Asana, Harvest, CRM/MAP platforms, and multi-channel revenue workflows.

You’ll work closely with the COO, acting as both a strategic partner and an operational leader. This role requires a growth-minded operator who can manage team workflows, oversee client deliverables, surface cross-sell opportunities, and maintain deeply technical fluency across the RevOps ecosystem. You will lead day-to-day execution and take on client work as needed to ensure deadlines are met and client relationships thrive.

Key technical and operational competencies for this role include Asana project management, Harvest project tracking, analytics and platform expertise, lifecycle operations, cross-functional collaboration, and a proven ability to manage both people and processes that drive revenue impact.

You will support and lead your team on strategy and drive results for clients. This role will involve ongoing collaboration across multiple departments, people management, and critical client-facing interactions.

Managers play an essential role at Directive. They are directly responsible for both client and employee retention, and their performance is directly reflected in our P&L!
 

Roles & Responsibilities Team Management & Internal Operations

• Manage internal team workflows, performance, and prioritization; ensure deliverables meet deadlines and quality expectations.
• Build and maintain Asana project plans, workflows, and task assignments
• Conduct Harvest project setups, monitor ongoing time allocation, and perform regular reviews to ensure project accuracy and profitability
• Lead weekly internal and client-facing leadership syncs, surfacing blockers, risks, and strategic recommendations
• Provide weekly summaries, status updates, and ongoing communication across internal and client stakeholders when necessary