Description:
onX is seeking a Senior Product Designer, AI Foundations, to help shape how AI is thoughtfully integrated into our product ecosystem. This role sits at the intersection of emerging technology, evolving user expectations, and real-world product constraints.
Our AI practice is actively developing, and we are experimenting, learning, and refining how AI should show up in our products. We are looking for a senior designer who is comfortable working in ambiguous spaces and can help define foundational interaction models, experience principles, and patterns that others can build on over time.
In this role, you will design and prototype AI-enabled experiences from early exploration through iteration, helping ensure that technical AI capabilities are aligned to meaningful customer problems. You will partner closely with Product Management, Engineering, and Research to explore, test, and refine AI-driven workflows that are useful, trustworthy, and grounded in real user needs.
This role is an individual contributor position within the UX Design & Research team. You may own one or more AI-focused initiatives while also influencing broader design direction through shared patterns, documentation, and storytelling. You will report to the Head of UX Design & Research and work closely with the AI Foundations team.
As an onX Senior Product Designer, your essential job duties and responsibilities will look like:
- Lead design efforts in early-stage, AI-enabled problem spaces where best practices are still emerging. This includes shaping interaction models, defining appropriate experience boundaries, and translating complex AI-driven capabilities into intuitive, usable experiences for customers.
- Work in iterative cycles that prioritize learning and signal in early phases while also considering how design decisions contribute to durable UX foundations over time. This may include contributing to patterns, principles, and guidance that support broader AI adoption across the product organization.
- Apply systems thinking to anticipate downstream effects, edge cases, failure modes, and trust implications associated with AI-enabled features. In collaboration with Product and Engineering, you will help clarify trade-offs, constraints, and responsible uses of AI in customer-facing workflows.
- Conduct lightweight research as part of your design process, including interviews, usability testing, and synthesis, and partner with UX Research when deeper investigation is required.
- Help elevate AI fluency within the design organization. This includes demonstrating practical uses of AI tools in design workflows, articulating their strengths and limitations, and modeling thoughtful, responsible adoption.
What You’ll Bring
- Six (6) or more years of experience designing complex digital products or systems, including experience working in ambiguous or 0–1 environments where direction was not fully defined.
- Hands-on experience designing AI-assisted, data-informed, or algorithmically driven experiences, and a working understanding of generative AI capabilities and limitations.
- Ability to explain not only how AI works at a surface level, but how its constraints shape interaction design decisions.
- Comfort in using AI tools to augment your own design workflow and can articulate where those tools are helpful and where human judgment remains critical.
- Strong interaction design and product thinking skills, ideally with experience in map-based or spatially complex experiences.
- Ability to translate technically complex capabilities into clear, usable, and trustworthy interfaces.
- Comfort in making progress amid evolving constraints and imperfect information, with an ability to balance rapid experimentation with a thoughtful approach to long-term system design.
- Clear and pragmatic communication skills, with an ability to use storytelling and artifacts to align cross-functional partners.
- A willingness to share your thinking and help others develop stronger AI design literacy.
- A portfolio demonstrating relevant work is required.
- A shared passion for and ability to demonstrate onX’s Company Values
- Permanent US work authorization is a condition of employment with onX.
- Must be available for travel to a corporate office in Montana bi-annually.