Senior Product Development Applications Engineer

Description:

1. Responsible for providing applications support (owning projects, tool recipe setups, recipe optimization, customer training, issue troubleshooting, BKM setups, presentations…etc.; for advance packaging customers mostly in clean
room environment.
2. Assists sales staff in assessing potential application of company products to meet customer needs. Provides follow-up support in disseminating technical information on specific applications.
3. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
4. Frequent communication with different groups including services dept., product manager, sales, division, management and customers for projects and activities.

5. Communicating to customers to understand application requirements for current apps work and future tool/feature developments.

6. use PowerPoint, Excel and Word for data analysis, knowledge documentation and presentation preparation.
7. Generate BKM for knowledge sharing and publish technical papers/notes.
8. Traveling to customer sites is required. Travel rate might be up to 30% or higher.
9. Cross site support is required

Minimum Qualifications

Doctorate (Academic) Degree and related work experience of 5 years; Master's Level Degree and related work experience of 8 years; Bachelor's Level Degree and related work experience of 12 years