Senior Product Manager

Description:

We’re looking for a Senior Product Manager who thrives at the intersection of product strategy, customer engagement, and execution. In this role, you’ll collaborate directly with customers during onboarding and implementation to make sure our solutions deliver measurable value, fast. You’ll turn real-world insights into product improvements, shaping a platform that grows with our users.

What You’ll Do

🤝 Partner with customers during implementation to uncover workflows, pain points, and opportunities that guide product direction.

🧠 Transform insights into clear product requirements, user stories, and a thoughtfully prioritized backlog.

👩‍💻 Collaborate with engineering and design to deliver features that boost adoption, satisfaction, and long-term success.

📊 Define, track, and analyze key success metrics to measure impact and inform iteration.

⚖️ Balance near-term implementation needs with scalable, strategic solutions that serve the broader market.

What You Bring

📅 3–5+ years of product management experience in a high-growth SaaS environment.

🔑 Prior experience in a customer-facing technical role (e.g., TAM, Implementation Specialist, or CSM) is a huge plus.

🧩 A knack for simplifying complexity, translating customer challenges into actionable product requirements.

🚀 Proven track record of delivering impactful features in partnership with cross-functional teams.

🗣️ Top-notch communication skills, comfortable engaging with both customers and internal stakeholders.

⚡ Thrives in a fast-paced, evolving environment where ownership and initiative matter.