Senior Solution Architect

Description:

Project Tasks:
• Daily Operations/Implementation
• Check and confirm all systems maintenance are running fine and take necessary action to resolve if any on all ten Avamar servers (Two physical servers & eight virtual servers) and eleven Data Domains (Two DD 9800 model & Nine DD9900 model)
• Monitor Daily backup failures (VM Snapshot, NAS, DB2, Oracle, file system backups)
• Restore request as needed by customer.
• Create DPA reports for customer.
• Please check LPR backups complete on both MDC/PSAC2
• Computer Crimes NAS backup, check current year is completing and you may have to manually manage backups for older years.
• Work with support for any hardware issues such as disk or memory failures and work with CE’s
• Knowledgeable with Elastic Cloud to support in case of any troubleshooting issues such as updating certificates, Disk replacements and reporting with support.
• Perform upgrades to Data Domain
• Monitor CloudIQ for DPS and resolve open issues.
• Perform upgrades to Avamar & DPA
• Attend meetings with Customer to go over any issues related to backup.
• Attend CAB (ServiceNow) meetings.
• In addition to the day to day operations outlined above, the resource will be responsible for multiple active projects at any given time based on direction from the customer.