Service Delivery Engineer

Description:

DLL is not your average financial services company. In fact, we are above average in almost every way. With an employee engagement score of 85% (compared to the 72% industry average), it sure seems like we are doing something right. And, while most companies survive fewer than 20 years, 2019 marked our 50th.

We collaborate with manufacturers, suppliers, and businesses in more than 30 countries to enable the acquisition of equipment, technology and software that companies need to contribute meaningfully to their communities. We believe in partnering with our customers to develop innovative and sustainable financial solutions that deliver meaningful value to the world.

At DLL, we are committed to making sure that all people, regardless of their race, ethnicity, gender, sexual orientation, age, religion, physical characteristics, or mental abilities, feel welcomed and encouraged to be their authentic selves. We strive to create an inclusive environment that is reflective of the communities in which we operate. Come see what all the excitement is about.

As a Service Delivery Engineers, you will drive change across a multi-technology landscape and disrupt conventional ways of thinking. You will be responsible not only for creating DevOps processes, but also for instilling a DevOps culture in the Infrastructure team. You will be the person who designs and implements DevOps tools and procedures that will improve DLL’s IT development and operations.

You are passionate for Automation and Innovation. The successful candidate will be a self-motivated, technically competent scripting with an ability to partner with other groups within the Infrastructure department to support innovation and automation initiatives end to end Infrastructure services. General knowledge of infrastructure management tools is expected. The Storage & Compute department works as a number of self-organizing teams. Each team is responsible for delivering a specific service for customers.

• Collaborates with DLL’s global team to develop and improve methods and processes for supporting the user community’s technology needs.
• Has knowledge of, and experience with scripting, Automation and improving Infrastructure services.
• Develop a DevOps culture within Infrastructure Team
• Design and build automated solutions for the deployment, monitoring, and maintenance of on-premise and/or cloud-based systems
• Participate in Agile/Scrum ceremonies to improve development processes and business value delivery.
• Mentor colleagues to create a DevOps and “Shift Left” mind-set.
• Drive and support automation and innovation initiatives.
• Demonstrated implementation of DevOps concepts (Infrastructure as Code, CI/CD pipelines, etc.)
• Knowledge about Infrastructure Services in general
• Azure Devops pipelines (CI/CD)
• Passion for coding (Powershell / Python)
• Can do mentality
• Fluent in English.
• Strong analytical skills
• Ownership skills. Understands new technologies.
• Ability to use DLL’s existing tools and processes, execute accordingly and provide recommendations for service maturity.
• Multi-Cloud mindset
• Familiar with Git, Azure Devops, Ansible