Service Team Associate

Description:

Panda Restaurant Group is seeking enthusiastic and customer-focused individuals to join their team as Service Team Associates in Memphis, TN. This role involves creating a welcoming and friendly atmosphere for guests while ensuring high-quality service and maintaining store standards. Team members are expected to work collaboratively in a fast-paced kitchen and dining environment, performing tasks such as greeting guests, handling food service, managing cash registers, maintaining cleanliness, and adhering to safety and operational standards.

This position offers opportunities for hands-on training, career advancement, and the chance to work with a company that values its employees and contributes positively to the community through initiatives like Panda Cares. Candidates should be adaptable, energetic, and committed to delivering exceptional customer experiences.

Key Responsibilities:

• Greet and serve guests while ensuring a positive dining experience.

• Operate cash registers and handle payments accurately.

• Maintain cleanliness and presentation standards of the restaurant.

• Follow safety procedures and operational standards to provide fresh, quality food.

• Work in various roles including front counter, drive-through, or kitchen as needed.

• Collaborate effectively with team members to achieve daily operational goals.

Benefits:

• Flexible schedules.

• Free meals during shifts.

• Comprehensive benefits for full-time associates (Medical, Dental, Vision, Voluntary Short-Term Disability, Cancer Income Protection).

• Health Care and Dependent Care Flexible Spending accounts.

• 401(k) plan with company match.

• Paid vacation, sick leave, bereavement leave, and Leave Share Program.

• Career and leadership development opportunities with potential for management roles.

• Associate discounts and referral bonus programs.

• Opportunities to participate in community outreach programs.

Qualifications:

• Friendly, helpful attitude and strong interpersonal skills.

• Operations or food service experience preferred but not required.

• Some high school education required.

• Food Handler certification may be required depending on local regulations.

Physical & Work Environment Requirements:

• Ability to lift up to 50 lbs., stand for up to four hours, and work in hot, fast-paced environments.

• Must be able to use kitchen equipment and work in tight spaces with high noise levels.

• Effective verbal communication skills and adaptability to changing priorities required.